Life360 For PC Archives

Jeanne Rose felt something was not right about the way her husband was acting.

She feared he was lying about his whereabouts, and had a suspicion that he was falling back into addiction. In the past she would have had to take off work and physically follow him around town, or hire a private investigator to do it for her.

This time, she called her cell-phone company.

Last January, T-Mobile told the 26-year-old Crafton resident that the smartphones that she and her husband use have a feature that would allow her to know where the phones were at all times.

 "They just told me go to the app market and search ‘mobile security,' then download what comes up free," Rose says. "We are on the family plan and our cell phones are in my name, so I just logged on and clicked ‘locate my phone' as if it were lost."

And with those clicks, Rose joined the growing number of Americans who are using apps on smartphones to keep tabs on their spouses, children and other family members.

The apps are mostly free to download and work on any smartphone running Apple's IOS, Google's Android or the Blackberry operating systems. They take advantage of the GPS features these advanced phones use to provide a phone's exact location.

Most are marketed to parents to keep track of their teen-agers, but makers of the popular apps say it is not uncommon for them to be used for other tracking purposes, such as locating a stolen car that has an iPhone in it, or confirming the veracity of a spouse's reported destination.

The collection and use of this data, however, is not without its concerns, according to Andy Hoover, Pennsylvania legislative director for the American Civil Liberties Union.

Says Hoover, "We should all be concerned that we are losing our privacy."

Rose's operation began one night while her husband, Brad, slept. She installed the app on his Nokia Neuron, and was then able to track his location from her Nokia MyTouch, and from any computer with Internet access. His smartphone's location would show up as a dot on a map.

"I tracked him and then retracked him to see where he was," Rose says. "We live in Crafton. I knew there was no reason for him to be in Lawrenceville. He used to get drugs or go drinking there."

Her suspicions were confirmed. Rose says because they had no friends in that part of the city and her husband did not work near that area, she would call him repeatedly until he answered.

"I knew my husband was in trouble," she says. "There was no hiding it at that point. He couldn't get away with it."

She says having this information allowed her to help her husband before it was too late.

Brad Rose, 28, is now completing rehab at a local recovery house, which he checked into voluntarily.

"At the time, I did not like her tracking me," Brad Rose says. "But now that I look back, I think it helped me. For someone like me, in my situation, it turned out to be a good thing.

"There are definitely pros and cons, [but] it helped me get back on track."

Opinions on the need and effectiveness of using tracking apps this way vary.

Dr. Neil Capretto, medical director at Gateway Rehab, has mixed emotions about the Roses' experience. While he says he's happy things worked out for this couple, he would not recommend this as a standalone method for ensuring a loved one's sobriety, especially over counseling for both the addict and the addict's spouse.

"These apps could lull you with a false sense of security. And, people with addiction can be ingenious when finding ways to use," Capretto says. "Just trust your gut on whether they are slipping into addiction."

Capretto says people who love someone with addiction may be better served by joining a support group such as Al-Anon, rather than using these types of apps to keep their loved ones out of bars or away from drug dealers.

"I would caution spouses against thinking they are the only defense. There is only so much you can do for the other person," Capretto says. "Ultimately, the only person you have control over is you."

As for the makers of these tracking apps, they are quick to tout the advantage of knowing where your loved ones are.

Amanda Zweerink, vice president of marketing for Life360, said her company's product is an app that allows families to stay connected.

"We are not a sneaky Big Brother app," she says. "It is an application that allows families to stay in sync throughout the day."

Life360 is free for Android, IOS and Blackberry. There is a $4.99 monthly fee for non-smartphones. Zweerink says that is because they are harder to track.

Though it is marketed primarily to parents, Zweerink says she receives feedback about the app being used in other ways.

"We get a lot of email from wives whose husbands are truck drivers [and] who love that they can see where their spouse is on a map. And, we have heard some dramatic stories. Users are able to track down lost purses and stolen cars with police."

But even Zweerink says she recommends having a conversation with family members about how the app will be used before it's pressed into service.

All Life360 users in a family have avatars that appear on map. It is possible to know where all linked phones are at any given time.

Victoria Repice, a spokesperson for NQ Mobile, says her company's app encourages more conversation between family members.

"We believe parents in this digital world need help," Repice says. "Our product provides that. The location feature makes it easy to know where your kids are."

NQ Family Guardian has a feature called Geo-Fences that allows users to set up a specific area that family members should be in. If they leave that area, an email message is sent to the parent who set the boundaries.

In addition to the location services, however, NQ Family Guardian also offers the ability for a user to remotely monitor, by computer or phone, all calls, texts and pictures another family member gets on another linked phone.

And what's the price tag for this level of tracking? Family Guardian costs $34.99 per year after a 30-day free trial.

For the ACLU's Hoover, one of the main concerns is not what an individual will do with the data collected, but rather what the company that collects it will ultimately do.

"Technology is presenting new and intriguing ways to collect information about private citizens," Hoover says. "The real concern is when that intersects with the government. The data could be mined. When people are using this technology, an electronic trail is created and that info could be found or used."

Hoover said consumers should know what kind of company they are allowing to collect this information. He said people should read the user agreements and be well informed about what they are signing up for.

"When private companies have all of this data, they could turn it over to the government," he says. "Some companies will fight to not turn the info over, like Twitter did recently, but some may not."

For their part, the Roses said they are happy that Jeanne found the app. They credit it with helping Jeanne catch Brad's slide back into addiction earlier than they could have without it.

Now, they are working on rebuilding trust. Jeanne Rose says the app is still installed on the smartphone, and it can be difficult for her to avoid the temptation to locate Brad's phone when he is home on a weekend pass from the rehab recovery house.

"It's addicting," says Jeanne Rose. "I want to do it now to ease my nerves when he does not answer the phone. But, I know he's sober now. I have to trust him."

Tweets:

Rat King / @mikeisaac:   the fact that fb shares surged instead of sank on the FTC news is the story https://www.nytimes.com/... https://twitter.com/...

Dan Stoller / @realdanstoller:   .@RonWyden not happy with #FTC pic.twitter.com/dg7ewd1n22

David Cicilline / @davidcicilline:   The FTC just gave Facebook a Christmas present five months early.

Dan Stoller / @realdanstoller:   .@MarkWarner also sounding off re: #Facebook. pic.twitter.com/eGW2IlhY1K

Peter Kafka / @pkafka:   Facebook said it may have to pay FTC up to $5 billion https://s21.q4cdn.com/... now they are https://www.wsj.com/... Key line: “A settlement is expected to include other government restrictions on how Facebook treats user privacy.”

Christopher Mims / @mims:   In wake of record $5 billion FTC fine, Facebook's stock is very nearly at an all-time high https://twitter.com/...

Dan Stoller / @realdanstoller:   .@SenBlumenthal is purely pissed here. Calls for #FTC hearings. pic.twitter.com/tKbv2T1dmF

Ashkan Soltani / @ashk4n:   I have no direct knowledge but if its 3/2 and I had to guess: 1) the settlement likely absolves Facebook for conduct well beyond just Cambridge Analytica 2) the amount of direct liability on Zuckerberg is likely very limited

Siva Vaidhyanathan / @sivavaid:   Yes. Facebook baked this penalty into the share price months ago, setting up a surge when the fine matched expectations. Facebook made back the fine in hours. https://twitter.com/...

Nilay Patel / @reckless:   Facebook did $15 billion in revenue last quarter alone https://twitter.com/...

Hamza Shaban / @hshaban:   Facebook is valued at $584.8 billion. The fine is less than 1% of that amount. The market responds: https://www.washingtonpost.com/ ... pic.twitter.com/j6lVjsMvmr

Ashkan Soltani / @ashk4n:   A 3-2 vote along party lines is definitely not ideal for an FTC settlement of this magnitude: https://www.wsj.com/...

Elettra Bietti / @elibietti:   'Shares of Facebook surged to $205.27 — the stock's highest price in the past year — in after-hours trading on Friday after news of the vote became public.' says it all... https://twitter.com/...

David Carroll / @profcarroll:   FTC votes along party lines to fine repeat-offender Facebook $5B for the #CambridgeAnalytica mass data abuse scandal. Additional restrictions that may be imposed have not yet been reported. #TheGreatHack https://www.cnbc.com/...

Elizabeth Warren / @senwarren:   The FTC just voted to let Facebook off easy with a $5 billion settlement for compromising the data of tens of millions of Americans and allowing our elections to be improperly influenced. https://www.wsj.com/...

Mathew Ingram / @mathewi:   Friday news dump. Also, Facebook makes $5 billion roughly every three days https://twitter.com/...

Rob Manuel / @robmanuel:   Facebook shouldn't be fined in cash but stock. Every fine turning over a fraction of ownership of the company to the Gov. Behave or we'll nationalise you bit by bit. https://twitter.com/...

John S. Nash / @heynottheface:   Less than 1/5th their operating income. What a joke. https://twitter.com/...

Matt Stoller / @matthewstoller:   The Facebook settlement shows two things. First, Congress should investigate the Federal Trade Commission and cut its budget. Second, state attorneys general like @AGKarlRacine are the only hope to enforce the law. https://www.wsj.com/...

Tony Romm / @tonyromm:   i think some of the discourse around the FTC/FB settlement is misleading. first, it's more than a fine, and we've reported those details, and folks are suggesting otherwise. and second, there's a difference between a weak agency and a weak law, and us doesn't have a privacy law

Joe Ortiz / @leojtravis10:   The FTC are'nt your friends folks. It's a guarantee FB will do something like this again in a year or two and you're insane if you don't believe that. https://twitter.com/...

Walt Mossberg / @waltmossberg:   As this story notes, we shouldn't be fooled by the size of this fine. It may be a record for the timid FTC, but $5 billion is chump change for Facebook, which had $15 billion in revenue last *quarter*. Only a breakup, or new governance, or strong regulation, will matter. https://twitter.com/...

Josh Constine / @joshconstine:   The meat of the penalty better come in other sanctions since $5B is merely what Facebook profits per quarter https://www.wsj.com/...

Richard Nieva / @richardjnieva:   FTC votes to fine facebook 5 instagrams https://www.wsj.com/...

Charlie Warzel / @cwarzel:   In light of the news that Facebook will be fined $5 billion - here's my column from April about what *an actual penalty* would look like for Facebook. https://www.nytimes.com/...

Wolfie Christl / @wolfiechristl:   The settlement plus a $5bn fine would be fine if it would only cover specific misconduct and impose remarkable future restrictions. It's bad if it ends all open investigations and lets FB get a free ride for its data business. Most likely, it's the latter. https://www.washingtonpost.com/ ...

@nytopinion:   A $5 billion fine has been approved for Facebook, the biggest ever for a tech company. @cwarzel wrote in anticipation of the move, noting that it allows both Facebook and the FTC to save face and solemnly pronounce that justice has been served. https://nyti.ms/2NQRdTl

Jason Kint / @jason_kint:   $5 BILLION settlement tells you. (1) It was as bad as a few of us always thought it was. (2) A lot of evidence and wrongdoing may now be buried in the past. (3) Let's trust state AGs, SEC, others discover #2 (4) It's Friday night, I bet Facebook jumped it. https://twitter.com/...

Rick Holland / @rickhholland:   Facebooks hears about the proposed Marriott #GDPR fine and says “hold my beer.” pic.twitter.com/gqsRWWGagR

Matt Stoller / @matthewstoller:   This settlement is incredibly pathetic, even for supposed libertarians @FTCPhillips and Christine Wilson. They lack the integrity to even say what they really think, which is Facebook did nothing wrong. Just losers all around. https://twitter.com/...

Geoffrey A. Fowler / @geoffreyfowler:   The FTC just slapped Facebook with a record $5 billion settlement for privacy violations. Reminder: Facebook's 2018 profit was a record $22 billion. https://wapo.st/2Lgpnh2

Richard Blumenthal / @senblumenthal:   The FTC is foolish & foolhardy to rely on money alone to punish decades of past privacy violations & ongoing profiteering. https://twitter.com/...

Sheera Frenkel / @sheeraf:   The reaction within FB to the FTC fine of $5 billion is... relief. Relief that it is over and won't continue to be part of the news cycle for months to come, and that the talk of directly punishing Zuckerberg was what they always suspected- a negotiation tactic.

Dell Cameron / @dellcam:   facebook shares move sharply to highest price on Friday as news of a historic $5 billion fine breaks pic.twitter.com/09qogUyQ53

Tony Romm / @tonyromm:   these things will be litigated politically in the coming weeks, but it's important to be precise. i detailed the settlement more fully in a piece two months ago, and here are the additional elements on the table https://www.washingtonpost.com/ ...

Tony Romm / @tonyromm:   it is still possible that the FTC didn't do the job it could have/should have/was expected to do on facebook, but again, i just think it's much more complicated than some of the twitter pundits have presented it to be

@shahmiruk:   Absolutely. Even $5 billion isn't enough. Facebook facilitated the perversion of democracies across the globe and is still doing it. It, as a company, is a danger to all of us. @chrisinsilico's revelations that led to this should have resulted in a total collapse of FB. https://twitter.com/...

Matt Stoller / @matthewstoller:   FTC is a consensus based commission. Or was, anyway. This settlement is a joke. Congress is already angry at the FTC. Here's @SenBlumenthal and @HawleyMO when rumors of this pathetic settlement came out in May. https://www.vox.com/... https://twitter.com/...

Jesse Eisinger / @eisingerj:   Fines don't curb corporate malfeasance. Even seemingly large ones. https://twitter.com/...

Anil Dash / @anildash:   Surely they've learned their lesson! https://twitter.com/...

April Glaser / @aprilaser:   Facebook made $55 billion in 2018. It made over $40 billion in 2017. Google has been fined over $9.5 billion from the EU in the past three years, for perspective.

Dean DeChiaro / @deandechiaro:   Flashback to May when @HawleyMO and @SenBlumenthal said $5 billion would be a “bargain” for Facebook. https://twitter.com/...

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