V380 for PC Archives

Currently in app I can record video of only 5 minutes. If I add sd in the camera, will I be able to record video on my mobile through hotspot for a very long period of time. If I take cloud then how do I connect camera with wifi

Sorry, this camera does not support cloud service.

How many v380 camera connected with 1 pc

Max to 4 cameras you can connected with 1 pc.

I have the camera IP aswell as username and password, however when i try to access the rtsp stream it never connects, both the windows app and mobile app show the camera stream perfectly. rtsp://username:Password@CameraIP:554/live/ch00_1 is the port wrong? or the stream name perhaps? even if we reboot the camera without connecting via app or windows program the stream is still not accesible

You can try these link,if all of that can't solve your question.You need to download the app for PC to check it.
RTSP
The V380 worked using RTSP_HTTP url:
rtsp://192.168.2.13/live/ch00_1
rtsp://username:password@ipnumber/live/ch00_1
rtsp://admin:pw@192.168.1.2/live/ch00_1
rtsp://user:pass@ip-address/live/ch00_0
rtsp://user:pass@ip-address/live/ch00_1
Replace user,pass and ip-address with your values.

APP for PC
1.https://v380-camera.com/
2.Click the link at the bottom of the website.

3.Choose the app for PC to download.

software for windows not unzipped , it says archive is corrupted , can not execute??

You can follow the below steps to download the app for PC.
1.https://v380-camera.com/
2.Click the link at the bottom of the website.

3.Choose the app for PC to download.

why sd card recordings not play on my mobile app or pc.??

Step 1. Install software on PC.

Download the V380 IP camera's official PC oftware. The software only supports running on the Windows 7, 8, 10 OS, Mac OS.
Here: Download V380 software for PC, Windows and Mac
Step 2. Sign in the program.

Single click right button of the mouse on the software icon to run the program as Administrator. When you access the software's login interface, input the User ID and Password (default user name: admin, password: admin) and press LOGIN button to enter the sign in the program.
Step 3. Add device.

On the software main interface, look at the right top part, find out the "Device List" option under the Device Management section and right click your mouse on the option. Click "Add device" in the dialog box.
Step 4. Set the program and connect to the camera.

Follow the below picture guide to change some of the specs and fill the camera's ID and password on the software. And click "Confirm" button to continue.

● Device type: Choose "SP" here.

● Device name: Name the camera on the PC, for example, "front door", "Home", etc.

● P2P ID, Password: Input the camera's ID and password here. (The camera's ID and password stick on the label at the bottom of the camera, if you changed the password, please input the correct one.)
Step 5. Watch live video on the program.

After the IP camera is successfully installed, it will show on the Device list. Double click the camera, then you can see the real-time monitoring video.

Can I use the camera with multiple devices or smartphones. One Android and one iOS

Yes, V380 camera supports multiple device connections.

What is rtsp link format for this camera..

To connect via RTSP:
rtsp://camera_username:camera_password@IP:rtsp_port/live/ch00_1

Example:
rtsp://admin:admin123@192.168.30.102:554/live/ch00_1

If you are filtering outgoing connections, allow this outgoing ports to camera:

554 TCP

6970-6990 UDP

You can test RTSP stream with VLC media player.

Possible bug: When you connect to the camera with your phone, disconnect from it and then try to open rtsp stream in VLC media player, it will only load the first frame and stuck there. You need to reboot the camera, connect to rtsp with VLC media player without accessing it via mobile device.

For the extra paranoid, physically disconnect the microphone on the camera.

how to connect the camera, first installation of camera and interest in our house but its in the Philippines, how can i connect if i'm in other country?

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

Is this a pan camera? Does it rotate and follow the motion automatically?

No, You need to manually adjust its direction.

Hi, my camera works perfectly when I’m home via WiFi, but when Im out doing errands and want to connect only buffers but no image and no functions. But it says is internet connected. Any ideas?

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

can i view the camera recording on pc please tell me

Yes, You need to download the software, here: http://av380.cn/index.htm

Is there a way to turn off the light when motion is detected at night?

That's infrared, if it's off, it can't work at night.

How maney people use

It can support 4-5 people simultaneously.

How do you change the volume???

Sorry, can't change the volume, this is the system's settings.

Does this camera support Onvif 2.0?

Sorry, it does not support Onvif 2.0.

is it okay for the device to run 24/7?

Yes, It can run 24/7.

Will this work with the V380 pro app ?

You can scanning QR code download the app for your camera.

Where is the sd card slot? I cant find any at all sides of the device, should i open the camera to find one?

long distance how can i camera connecting

Your camera need connect to wifi.Then you can watch the video anywhere by phone.

What is the power source of this camera? Is it possible to operate the device using mobile power bank for 1 - 2 hours in outdoor operation?

Only 110V-220V AC power supply is supported.

How can i change display mode. I want all my cameras to live stream concurrently. Display all cameras live at same tim.

You can change it on the mobile phone app page.If you have any questions,you can take a photo or video to tell us the details.We will give you the solutions.

how do I connect to the power

There is a power adapter in packing case.

My camera installed up right position, but the camera turn to left when I press " Right " on application. Same thing the camera turn to right when I press " left " , please advice ?

You can take a photo or video to tell us the details.We will give you the solutions.

how i can connect pc

There's two ways to watch the video on the computer.
You can reference this course.
https://v380-camera.com/blogs/news/the-course-of-video-viewing-on-computer

porque sale fallo inicio de sesion? como se resetea

There is a reset button hole on the camera. Reset and reinstall the camera.

did v380 supports the overwrite recording ?

Yes, V380 camera supports overwrite recording.

any software available to monitor it from Mac ?

You can download the software here: https://v380-camera.com/blogs/news/download-v380-software-for-pc-windows-and-mac

When camera starts it says internet starting wifi connected. How to mute that sound or lower the volume as it disturbs my baby

I'm very sorry, this is a system setting and cannot be changed.

could you please help me 1- To setup TF card video recording as switch on and no app settings every time required? 2- as well as please must include speaker mute option for security reasons. 3- Loop recording is available? we have electricity load shedding problem in our country and need to set automatically record as switch turned on back. any solution?

All of your suggestions are to modify the system default settings, we will feedback to the factory engineers.

Hi, your software for PC is lagging extreamly, is there an update for it or is it on the way ? Windows 10

Thank you for your advice, we will give feedback to the factory development engineer.

How many hour record in 1 Gb

When recording at 720p, you get about 20 minutes HD footage, per GB of memory.

i am planning to buy around 50 qty but my requirement is need to record in desktop pc

You can view the monitor on your computer, you need to download the V380 PC software, here: https://v380-camera.com/pages/v380-app-download

Is it Poe support. can i use it without power just PoE LAN.

Sorry, it does not support POE.

how can i connect my ip address of the IP Camera in my pc and phone.?

You can refer to this tutorial: https://v380-camera.com/blogs/news/v380-ip-camera-installation-manual

am unable to search the ip address of the IP camera or search to connect via both my pc and phone

You can scan the barcode on the camera from your phone.

pc softwere setup how to download

You can download it here: https://v380-camera.com/blogs/news/download-v380-software-for-pc-windows-and-mac

Facing username or password wrong please help...

We recommend that you reset your V380 camera as shown below:

1) Keep the camera power on;

2) Locate the toothpick or pointed button and press the reset button (the default position is at the bottom of the camera or near the antenna) for about 15 seconds until the camera is restarted and then released;

3) After reset, restore the factory default settings.

where can i download the v380 app for WINDOWS?

Here: https://v380-camera.com/blogs/news/download-v380-software-for-pc-windows-and-mac

How to connect with camera from anywhere .? How to fetch recording through internet?

You can download the V380 APP so you can monitor it anywhere, anytime.

How to connect this camera from outside?

It supports the network cable of RJ45 interface.