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Presentation

What's new in PG5

Flyer

What's new in PG5 V?

Software

PG5 V installer for bit Windows

Software

PG5 V installer for bit Windows

Software

Full PG5 V package (complete DVD content)

Manual

Installation Guide PG5

Software

Patch 2

Patch 2 for PG5

Patch 2 for V

.zip

MB

Download

Software

S-Service Online Tools

Software

V

S-Web Editor

Software

Saia-Burgess Controls Java Applet 5_15_02 \ 5_15_03

Latest version of the java applets
- IMasterXX7_5_15_jar
- IMasterSaia5_15_jar
- IMasterXX7_5_15_jar
- IMasterSaia5_15_jar

This java applets are valid until March

 

 

Saia Java Applet 5_15_02, version		.zip	MB	Download
Saia Java Applet 5_15_03, version		.zip	MB	Download

• Why it’s not possible to access over serial PGU or S-Bus to the PCD, error message ‘Error Can’t open port comx’ is shown in the PG5 debugger? (FAQ #)

  We have received the information that on an application it was not possible to access with PG5 version over serial line (RS) in PGU or S-Bus mode to the PCD and the message: Error Can’t open port comx was shown in the debugger.
  
  The reason why it was not possible to access the PCD was the fact, that the com port was used from another application at the same time.

  The application which have used the same serial port was the software SoMachine from Schneider Electric.

  Solution:
  To be able to go online in this situation, it’s necessary to stop the software SoMachine from Schneider Electric.

   

• In PG5, it’s possible to update the initial values of DB elements with the actual online values used on the PCD? (FAQ #)

  Yes it’s possible to update the initial values of a DB with the actual online values of the PCD.

  To do this just open the DB when PG5 is online with the PCD and right mouse click, then select the option 'Upload' from the context menu.

  Remark:
  In PG5 it’s possible to define the initial values of a DB.
  This initial values are downloaded with the application program and are used as first time values if the DB is loaded the first time or after a restore of the program

  Example
  Definition of the initial values:

  

  Actual online values:

  

  Upload function:

  

   

  DB with new initial values:

  

   

   

• Why the S-Bus communication over TCP/IP between PCD’s doesn’t work anymore? (FAQ #)

  If the S-Bus communication over TCP/IP between PCD&#;s does not work, then do check on the TCP/IP settings table of the PG5 project manager that the field &#;use&#; is checked for each line (device) which have to communicate over S-Bus TCP/IP.

  It&#;s possible that after an import of a PG5 project in to PG5 the field &#;use&#; on the TCP/IP settings table is unchecked and therefore the communication over S-Bus TCP/IP doesn&#;t work.

   

   

• Information’s about TAPI modem settings on PG5. (FAQ #)

   

  If you make a online modem connection with PG5, OPC-Server, S-Web-Connect or Visi+ to a PCD then the modem settings of the TAPI (Telephony Application Programming Interface) are used.
  
  TAPI is a Windows standard interface and the TAPI settings are accessible under the control panel, “phone and modem options”.
  There you have the possibility to adapt different modem parameters like baud rate, data protocol and so on.
  
  The channel settings menu of PG5 allows modifying the modem parameters of TAPI settings which are used without that the TAPI settings of Windows are changed.
  
  Please not that the channel settings menu of PG5 does store the modified TAPI settings in the registry of Windows under the key name:
  HKEY_LOCAL_MACHINE\SOFTWARE\SAIA-Burgess\PG5\x.y\Channels\S-Bus Modem\TapiSettings
  
  PG5 does not change the TAPI settings of Windows.
  
  The registry entry mentioned above is updated after that you have open the menu point “configure line” and you have stored the configuration settings of the modem.
  
  
  
   
  
  PG5 does apply the following rules:
  
  - If PG5 don’t have any entry on the registry key mentioned above or if the registry key mentioned above don’t exist, then PG5 does use the default TAPI settings (defined under the control panel, “phone and modem options”) of the selected modem.
  
  - In the other case PG5 does use the modified TAPI settings stored under the registry key mentioned above.
  
  

   

• Where to find the FAQ's regarding PG5 (FAQ #)

  As PG5 is an important topic there is a seperate PG5 folder in the root of the FAQ Manager.

   

   

• Until when are PCD7.D7xx devices repaired? (FAQ #)

  The product range PCD7.D7xx will be discontinued in / (we expect to be able to deliver the actual range until end of ); the repair service is guaranteed until end of

   

  Together with the product range PCD7.D7xx (also known under the name "VT also the following products (cables and the programming software for the "ESA Panels") are discontinued:

  • PCD8.D81W (VTWIN) 
  • Q-CVPLC
  • Q-CVPLC
  • Q-CVCOM
  • Q-CVCOM25F8M
  • www.spearpointsecuritygroup.com25F9M
  • www.spearpointsecuritygroup.com25M9M

  Remark
  The products of the PCD7.D7xx range do have an equivalent product code in the form of VTxxx:       
        www.spearpointsecuritygroup.com50   ( )
        www.spearpointsecuritygroup.com60   ( )

        www.spearpointsecuritygroup.com (W )
        www.spearpointsecuritygroup.com (W DP)

        www.spearpointsecuritygroup.com  (W A)

        www.spearpointsecuritygroup.com  (W A)
        www.spearpointsecuritygroup.com  (W AP)
   
        www.spearpointsecuritygroup.com  (W A)
        www.spearpointsecuritygroup.com  (W AP)

        www.spearpointsecuritygroup.com  (W A)
        www.spearpointsecuritygroup.com  (W AP)

        www.spearpointsecuritygroup.com  (W A)
        www.spearpointsecuritygroup.com  (W AP)

        www.spearpointsecuritygroup.com  (W A)
        www.spearpointsecuritygroup.com  (W )
        www.spearpointsecuritygroup.com  (W ET)
        www.spearpointsecuritygroup.com  (W )
        www.spearpointsecuritygroup.com  (W ET)
        www.spearpointsecuritygroup.com  (W AP)
        www.spearpointsecuritygroup.com  (W AP0DP)

        www.spearpointsecuritygroup.com  (W A)
        www.spearpointsecuritygroup.com  (W )
        www.spearpointsecuritygroup.com  (W ET)
        www.spearpointsecuritygroup.com  (W DP)
        www.spearpointsecuritygroup.com  (W AP)
        www.spearpointsecuritygroup.com  (W APS00)
        www.spearpointsecuritygroup.com  (W 0PSET)

        www.spearpointsecuritygroup.com  (W APS00)
        www.spearpointsecuritygroup.com (W BPT00)
        www.spearpointsecuritygroup.comB (W BPTET)
        www.spearpointsecuritygroup.com  (W APT00)
        www.spearpointsecuritygroup.com  (W 0PTET)

        www.spearpointsecuritygroup.com  (W APT00)

        www.spearpointsecuritygroup.comFI/DP (VTPROFI/DP)
  

   

• Where from can I get the article 4 0? (FAQ #)

  The article is no longer available from Saia-Burgess Controls AG as the according displays have been phased-out. However, this article can be bought from other providers (it is a Lithium battery V 1/2 AA).

   

  Possible battery types instead of 4 0:
  
  Standard

  Alternatives

  • ER 1/2AA S from Varta 
  • ER3 STC from Maxell 
• New boot version for PCD7.D(ET), PCD7.D(ET), PCD7.D(ET)! (FAQ #)

  Since the production 16/07/ the displays PCD7.D, PCD7.D, PCD7.D have a new boot version it is required to use as well the new FW version contained in the latest PCD8.D81W Version programming tool.

  This new boot and FW correct problem of frozen screen as describt in FAQ !

   

   The latest programming tool version is available under:
  
  www.spearpointsecuritygroup.com
  
  Remarks
  If we download a project / firmware with the latest PCD8.D81W V to a panel containing the older boot (display older than 16/07/) it will request the calibration at each start up.

  So it is necessary to update the boot first as descript in FAQ (link below)!

   

• Is PCD8.D81W supported by Windows 7? (FAQ #)

  The programming tool PCD8.D81W (VTWIN) is not supported on the Microsoft Windows7 operating system.

   

  The software PCD8.D81W has been written at a time Windows7 did not exist and therefore it is not compatible with Windows 7 or Vista. At the moment there are no plans for changing the software in order to be supported on Windows 7 or Windows Vista.
  However it is possible to install PCD8.D81W V (VTWIN ) on Win7 PCs and work with it but you might be faced to some restrictions!
  Known restriction:
  The german characters "ä", "ö", "ü" aren't display in the editor and on the screen!
  Workaround install another font for example Arial instead of ESA font (see attached document)!
  Remark
  Please note that the software Polymath from ESA is not compatible with the PCD7.D7xx displays from SBC. The only solution in order to program these displays without any restriction is not to use Windows7 or Windows Vista.
  

   

• Is it possible to convert a project from PCD7.D7xx to PCD7.D7xxET display? (FAQ #)

  Yes, bu the resources have to transfer from the S-Bus driver to the Ether-S-Bus driver. See the description below

   

  Procedure for the conversion of a PCD8.D81W project
  

  1. Open the project and move the SBC S-Bus driver from ASP to MSP.

  2. Convert the panel from Vxxx rev 4 to VTxxx ETH.

  3. Drag and drop the driver "SBC Ethernet S-Bus" to the Ethernet port.

  4. Open the project editor (double click on the VT icon).

  5. Export variables into a CSV format file. 

  6. Run Excel and open the CSV file.

  7. Change the name of the source device into SBC:Ether-S-Bus_a (default name in VTWIN project).

  8. Save and close the CSV file.

  9. Import the CSV file in your project
     The  source device of the variables should now have changed.

  10. Adjust the addresses of the memory areas.

  11. Compile the project.

  12. Close the VTWIN project editor.

  13. Delete the driver "SBC S-Bus" from the MSP port.

  14. Save the project.

   

• The special FBox library PCD7_D7 is now available for PG5 (FAQ #)

  The FBox library regarding the exchanges of datas with the Panels ESA (PCD7.D7xx) and PCD controllers is available for PG5

   

  Please contact the support team (support@www.spearpointsecuritygroup.com) in case you are interested in this library.

• PCD7.D displays a black screen or is frozen, it has lost the calibration: use VTWIN (link included) (FAQ #)

  The display has a frozen screen (can be black if in standby mode) and can't be operated.

  After a powerup the project's start page is displayed but it might be that the touch screen doesn't respond, because the calibration has been lost.

   

   

  Solution
  The booter and the firmware need to be updated.
  If it isn't possible to force the display in transfer mode (download mode) it is necessary first to recalibrate the screen following the description. See FAQ (see link below).
  All displays produced since 16/07/ have the new booter.
  
  Procedureto update booter and firmware
  If you use PCD8.D81W software version skip to point 4 directly or point 5 if the display has already a new booter:
  

  1.  Download the files attached to this FAQ and unzip the archives.
  2. Copy the bootloader files 'www.spearpointsecuritygroup.com' into the following folder:
     'C:\Program Files\SAIA\PCD8.D81W_51x\\boot\'
  3. Copy the firmware files "www.spearpointsecuritygroup.com" into the following folder:
     'C:\Program Files\SAIA\PCD8.D81W_51x\\firmware\'
  4. The boot has to be sent via the bootloader download utility. In PCD8.D81W (programming tool; select the menu TOOLS / BOOT UPDATE-AUTOMATIC), enter the password and follow the instructions.
  5. Open the project, compile it again and download it to the panel and active the download option 'Update operating unit firmware'. Remark: during the download the Boot version is desplayed: version
  6. When the download has finished, after a powerup of the panel, please verify that the new firmware version is
     -  for PCD7.D

  Remark
  Please note that the PCD8.D81W version  (VTWIN ) CONTAINS this new booter and FW version!
  It can be downloaded with this link:
  www.spearpointsecuritygroup.com
  It is mendatory to use this new FW only on panel having this new booter!

   

• Until when can a PCD7.D or a www.spearpointsecuritygroup.com be repaired? (FAQ #)

  The " STN VGA displays PCD7.D and www.spearpointsecuritygroup.com have been discontinued and phased-out in November

   

  As the manufacturer of the displays PCD7.D(ET) has discontinued these types, SBC has phased out these products by November
  As replacement product the MB Panel www.spearpointsecuritygroup.com is recommended.
  
  Repair service
  The repair service for the above mentioned displays will be maintained until
  
  Remark
  The ESA reference for the concerned displays is VT W APS00SA and VTW OPSETSA.

   

• Bad communication over TCP/IP between PCD7.D7xx displays and PCD controllers! (FAQ #)

  When a PCD7.D7xx display visualizes the resources from several PCD stations (more than 3) over Ether S-Bus, some stations don't respond or respond with the ressources from other stations!

   

   

  Symptom
  When a PCD7.D7xx display visualizes the resources from several PCD stations (more than 3) over Ether S-Bus, some stations don't respond or respond with the ressources from other stations!
  The PCD7.D7xx has been programmed with PCD8.D81W version or
  
  Reason
  This pheonomenon is caused by a wrong handling of MAC addresses in the Ether-S-Bus driver from the panel, the MAC addresses of the IP stations are not correctly updated.
  
  Solution
  By updating the driver of the concerned panel, the described behaviour can easily be corrected. Therefore please:
  

  • download the attached version of the Ether-S-Bus driver (tcp_www.spearpointsecuritygroup.com)
  • unzip it and copy it to:
    C:\Program Files\SAIA\PCD8.D81W_\firmware\
  • Compile the project and download it to the panel
• Why are there gaps in trend? (FAQ #)

  It is possible that gaps in trend from logs are visible in the browser if the "load info & data" of the macro "Trend" is executed after a longer time interval than the data memory size available in the PCD allows to store!

   

  Symptom
  It is possible that "holes" in "HDLog to DB" trends are visible in the browser if the "load info & data" of the macro "Trend" is executed after a longer time interval than the data memory size available in the PCD allows to store!
  
  
  Reason
  The trend data's loaded from the PCD are stored temporarily on the memory of the Web browser.
  The gaps can occur if the displayed time range on the browser is bigger than the data logging ringbuffer on the PCD.
  
  Example
  The log date size is KByte data with a frequency of 1 log per seconds.
  As 1 KB is bytes, there are bytes ( x bytes) available for the trend.
  1 log entry including time stamp (date/hour/value) takes 8 bytes.
  As result, the available DBs on the PCD are filled up after seconds ( bytes / 8 bytes) which corresponds to 3h and 33 minutes. 
  

  If the "load info & data" is executed at at PM and again at PM, a gap of minutes will be displayed between the two ranges of logs.
  At PM the data's from PM to PM are loaded from the PCD, stored in the temporary memory of the browser and displayed on the browser.
  At PM, the data's from PM to PM are loaded from the PCD, added to the data's loaded before at PM and stored in the temporary memory of the browser.
  All data's (from PM and PM) are then displayed on the browser.
  No recorded data is available between 8 and PM because the data recorded in this period has been overwritten by the ringbuffer on the PCD.
  
  Note
  If the browser is restarted or if a "clear Log" is exectuted then the gap disappaers because the temporary memory of the browser is cleared and trend shows only the last data's (3h) uploaded from the PCD!

   

• How can I recalibrate the touch area from a PCD7.D7xx panel? (FAQ #)

  It might happend that the touch area of a PCD7.D7xx panel doesn't respond anymore: In this case most likely the calibration has been lost and the touch area has to be recalibrated. In many cases the loss of the calibration can be avoided by a boot and firmware update (see related link below)!

   

  Procedure for recalibrating the touch screen

  • Switch off the panel
  • Open the back cover (4 screws)
  • Locate the single jumper J1 or J5 also indicated with C
  • Move the jumper on the position C
  • Swicth the power on
  • Calibrate the screen with a fine pointer (on the cross 3 times)
  • Swich the power off
  • Move the jumper to the inital position
  • Close the cover
  • Switch the panel on

  More details about the calibration with drawings for each panel type are available in hardware manual __ which is availbale on the PCD support page:
  www.spearpointsecuritygroup.com
  
  
  Important
  Always use the latest PCD8.D81W version: the actual version is . In this version some boot / firmware versions have to be updated, see related link to the FAQs and !
  
  

   

• PCD7.D displays a black screen, it has lost the calibration! (FAQ #)

  The display has a frozen screen (can be black if in standby mode) and can't be operated. After a powerup the project's start page is displayed but the touch screen doesn't respond, because the calibration has been lost!

   

  Solution
  The firmware (PCD7.D) needs to be updated! The firmware update is done when downloading the project to the panel when the option "Update operating unit firmware" is activated.
  If the display can't be forced in transfer mode (download mode) it might be necessary first to recalibrate it as explain in FAQ (see link below).
  Use the latest PCD8.D81W version which contains the newest FW!
  If you haven't le possibility to use this version and you have the version you can also add the new Fw in attachment. So, please execute the following steps:
  
  

  • Download the files attached to this FAQ and unzip the archives.
  • Copy the firmware files "www.spearpointsecuritygroup.com" into the following folder:
    "C:\Program Files\SAIA\PCD8.D81W_\\firmware\"
  • Open the VTWIN project, compile it again and download it to the panel and active the download option "Update operating unit firmware".
  • When the download has finished, after a powerup of the panel, please verify that the new firmware version is:

  New: Use the actual programming tool version PCD8.D81W V which contains already the new firmware version. So no need to copy the fw files in attachment!

   

• PCD7.D loses contrast settings! (FAQ #)

  If alarms are activated on a PCD7.D, it might happened that the screen loses its contrast over the operating time (it become darker and it is very difficult to see properly)!

   

  Solution
  This problem can be corrected through updating boot and firmware (PCD7.D Rev. 3) or by a hardware modification (PCD7.D Rev. 2). For updating the boot- and firmware version, please use the PCD8.D81W (VTWIN) version (or newer) which can be optained from your local Saia-Burgess Controls AG sales office.

  
  Procedure for resolving the problem on a PCD7.D Rev. 3

  • Update the boot loader by using PCD8.D81W; function "TOOL" --> "BOOT UPDATE" à automatic, use the code
  • Open the project, compile again and then re-download the project.

  Procedure for resolving the problem on a PCD7.D Rev. 2
  In this case the device needs to be returned to your local Saia-Burgess Controls AG sales office for applying a hardware modification.
  
  Remarks
  

  Only in the programming tool version V and newer, the new firmware and boot versions for the PCD7.D are included!

   

• URL Jump doesn't work with Microbrowser CE Terminal (FAQ #)

  Web Editor Project with Microbrowser V

  URL Jump doesen't work!

   

      Web projects built with WebEditor need the Microbrowser Version V b7.

      Contact PCD Support

   

• Why has the VT Win project such a huge size? (FAQ #)

  A VT Win project which had a size of a few MBytes becomes after storing more then ten time bigger (MBytes).

   

   

  Problem
  The size of the project increase after storing to a really hughe size.

   

  Reason
  If unicode fonts are used which are not present in the PC the project can become so big because each character has to be stored as bitmap.

  Solution
  Check the fonts you are using and change to a font which is installed on the PC.

   

• USB to RS converter (FAQ #)

  Notebooks without RS COM-ports need a USB-Port and a USB to RS converter in order to connect a PCD over a serial line. Our experiences has shown that the driver software from some USB to RS converters do not work in all cases (or not at all). This is why SBC tested various converters.

   

  Please refer to the following list of converters which have been tested and found to be working fine with PG5 , and PCD8.D81W (for programming PCD7.D7xx displays, version V and later).

  Remark
  Please note that a PCD8.K PGU programming cable is still required in order to connect in PGU mode to a PCD (the USB to serial converter does "create" an RS port on the PC but it does not cross the Rx/Tx lines which is necessary for RS connections).

   

• How can the clock of a PCD7.D7xx be written by the PCD? (FAQ #)

  It is possible setting the clock of the terminals by passing a command from the PCD to the command area of the terminal.

  There is an FBox library that was built for this task and eases the handling of the command area and the exchange of the data to be transferred.

   

  Functional description
  In general the clock of the intelligent terminals PCD7.D7xx can be set by writing the according command into the command area. The command area is an array of registers that are periodically read (and end interpreted) by the terminal (masters of the communication).
  The attached FBox library is designed to interface with the command area of the intelligent terminals of the series PCD7.D7xx.
  Please refer to the help for detailed instructions and examples.

   

  Supported functions of the attached library
  The attached library does not only allow setting the clock of the PCD7.D7xx but does also allow writing all other supported commands to the terminal. Depending on the type of the terminal this is e.g. deleting the alarm buffer, forced jump to a specific page/sequence, reading the status area etc. Please refer to the ESA manual for a list of the functions supported by your terminal.

   

  Installation
  For installing this library, copy the files of the attached archive into the folder "Libs\Usr" in your PG5 installation directory (default C:\Program Files\SAIA-Burgess\PG5 1_3\Libs\Usr\) and reopen Fupla.

  Note
  Please note that the FBox library can only work if the command area on the intelligent terminal is defined and the addresses of the command area is set correctyl on the terminal as well as in the FBoxes.

   

• PCD7.D / D loses communication on Profi S-Bus! (FAQ #)

  On a Profi S-Bus network when PCD7.D76_ terminals are connected to www.spearpointsecuritygroup.com or PCD2.M PLC's over Profi S-Bus, the terminal loses the communication after some time and get even frozen. This problem is corrected in the new boot, FW and driver. The PCD8.D81 V is needed , the attached files have to be copied in it (see procedure below).

  It is also necessary to update the www.spearpointsecuritygroup.com and PCD2.M FW with the version www.spearpointsecuritygroup.com_blk / PCD2.M_$27 or newer! Ask the PCD technical support or your representation for it!

   

  Attached you can find the new boots, firmwares and driver that resolve the problem with the Profi-S-Bus network.
  The booter file " BTMTF" and BTMTF have to be copied in the following folder
  C:\Program Files\SAIA\PCD8.D81W \Boot

  and the files "www.spearpointsecuritygroup.com, www.spearpointsecuritygroup.com, www.spearpointsecuritygroup.com and sbus_www.spearpointsecuritygroup.com in the folder

  C:\Program Files\SAIA\PCD8.D81W \firmware.

  After files replacement download the new boot to the PCD7.D (VTW) or PCD7.D (VT W)

  with the tool BOOT update in (menu: Tool / Boot update / automatic) the password is .

  Note: All PCD7.D/D produced after the have already the new boot

  PCD7.D Boot V

  PCD7.D Boot V

  The booter version is visible during the programme download, in the PCD8.D81W Download window!

  Finally download the project with the new firmware into the display.
  

   

  NEWS: In the latest version PCD8.D81W V contains all thoses updated FWs, drivers and boots! Ask the technical support or your representation for it!

   

• Import of global Saia PG5® symbols into VTWIN (PCD8.D81W)! (FAQ #)

  Since the version V, it is possible to import the global symbols from a Saia PG5® project. Because the online help doesn't explain the import procedure correctly, you can find a corrected version attached to this FAQ!

   

  If you need an update of your VTWIN version to this beta version, please contact your local Saia-Burgess Controls AG representative.
  The beta version  is now available!

   

• Profi-S-Bus wiring of PCD7.D7xx (FAQ #)

  Newer intelligent terminals PCD7.D7xx do support Profi-S-Bus communication. This FAQ contains a document that describes the wiring for this communication.

   

  In general the Profi-S-Bus communication is handled over the MSP port of the terminal. The attached document contains information regarding cable specifications, wiring information and possible lengths for the communication between a PCD and a VT.

  Additial notes
  No bridges on the 25 pin D-Sup (MSP port) are required.
  Minimal version of the programming tool (PCD8.D81W or VTWIN) is  

   

• What connector and cable typ should be used? (FAQ #)

  On Profibus Network it is important to use the right cable and connector as the communication speed goes up to 12 Mbautes!

  Those cable and connectors are used in Profibus DP, FMS, Profis S-Bus, Profi S-IO and MPI!

   

  Wiring and Network termination should be as follows:

  1	Shield
  3	RxD/TxD-P
  4	CNTR-P
  5	DP GND
  6	DP +5V
  8	RxD/TxD-N
  9	CNTR-N

  §ix§

  <dir><dir>

  Supplier for 9-pole Profibus D-Sub connectors to connect PCD controllers to Profibus networks:

  ERNI Elektrotechnik AG, Brüttisellen, Switzerland:

  &#; ERbic junction, horizontal grey: Erni Ref.
  (junction fitted with series inductance of nH)

  &#; ERbic junction, horizontal grey:
  with PG connector: Erni Ref.
  (junction fitted with series inductance of nH)

  &#; ERbic termination, horizontal yellow: Erni Ref.
  (junction fitted with series inductance of nH
  plus termination resistors of Ω and Ω)

  </dir></dir> 

  §ix§
  ERNI ERbic connector

  The cable should be approved by the Profibus norm DIN

  Attached 2 pdf files (both in french and german) of a swiss cable supplier Volland AG Rümland / Switzerland;

  Ref.:    01 cable for fixed installation