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Information We Obtain About You

In connection with providing our Products and Services, we obtain personal information. The types of personal information we may collect about you include:

• If you create an Account, or otherwise communicate with us, your contact information, such as name, phone number, and email and postal address;
• Account information, such as username, password and other log-in details used to access our Services;
• Information from third-party media services (e.g., Google Mail) or payment services (e.g., PayPal) if you choose to link to, create or log into your Account through these services);
• Payment information, such as name, billing address and payment card details, including card number, expiration date and security code, which is collected and stored by a third-party payment processor on our behalf. Your payment information is also subject to the privacy policy of the applicable processor, which policy may be accessed at the website of that processor;
• If you consent to its collection, the geolocation of your mobile device(s) used to access the Mobile Applications;
• Product setup information that you provide, such as the name and description or nickname of your HANWHA Product (for example, “Dome Camera – Back Porch”) and the location where you install your HANWHA product, and adjustments you make to the product setup;
• Technical information about your Products, including your Product’s model, serial number and software version, and technical information regarding any Other Hardware and System Requirements with which your Products interact, such as your Wi-Fi network information and signal strength;
• Other personal information contained in Content you submit to us, whether as a User Submission through a Mobile Application, or otherwise, such as through our “Contact Us” feature or customer support tools on our Sites, Web Applications or Mobile Applications.

Where permitted by applicable law, you may choose to use additional functionality in our Services that, through video data from your Products, can recognize facial characteristics of persons whose images are captured by your video recording Products. If you choose to activate this feature, we obtain certain facial feature information about the visitors you ask the Services to recognize. We require your explicit consent before you can take advantage of the facial recognition feature.

Privacy and video surveillance laws in your jurisdiction may apply to your use of our Products and Services. You are solely responsible for ensuring that your use of the Products and Services complies with applicable law. You are responsible to display any legally required notice concerning your use of the Products and Services, for example, signage that alerts visitors that you are recording them. Capturing, recording or sharing video or audio content that involves other people, or capturing others peoples’ facial feature information, may affect their privacy rights. The face recognition feature is not available to residents of the State of Illinois. If you reside in the State of Illinois you agree not to use the face recognition feature in our Services.

From time to time, we may also ask you to consider participating in marketing surveys to help us improve our Products and Services. If you choose to participate in our surveys, you will be asked to provide general demographic information or feedback. Your participation in our surveys is always voluntary. If you do not wish to share your demographic information or feedback with us, you do not have to. If you do participate, we may use your responses, together with other responses we receive, to evaluate and improve our sites, services, and products. We will never publicly disclose your survey responses in a manner that will divulge your personal information or link your responses to you.

Information We Collect Through Automated Technologies About Your Interaction With Our Products and Services

We may use automated technologies, including cookies, web server logs, web beacons and other technologies, to collect information about your interaction with our Products and Services. We may use these automated technologies to collect information about your devices, browsing actions, and usage patterns. For example, when you use our Services, we may use analytics technologies to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser’s width and height. We may also use technologies, such as cookies, pixels and web beacons, to collect information about the pages you view, the links you click, and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring Web site addresses. When using a Mobile Application, we may use automated technologies to collect information relating to your device, including your device IP address, device identifiers, the type and characteristics of your device, and language preferences.